Returns & Exchanges
Stan Ray is committed to quality, but if your purchase isn't quite right, we offer returns or exchanges on all unworn and unwashed items within 30 days of delivery. Please ensure all original tags are attached to qualify for a full refund to your original payment method.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Package Your Items
Securely pack the items in their original packaging, ensuring all Stan Ray woven labels and hangtags remain intact.
- 3.Attach Shipping Label
Download and print the prepaid shipping label provided by the portal and affix it to the outside of your package.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; we will process your refund within 5-7 business days of receipt.